The Iraqi Civil Aviation Authority (ICAA) has assigned National Aviation Services (NAS) to upgrade and operate passenger-handling services and processes at the Baghdad International Airport.
NAS will extend its expertise and resources at the Babylon and Samara passenger terminals as well as the international transit halls. NAS will also be responsible for the refurbishment and upgrade of infrastructure and facilities, installation of new equipment, and implementation of all required technology solutions at the two terminals.
Hassan El-Houry, Group CEO of NAS said: “We are excited to collaborate with the Iraqi Civil Aviation Authority (ICAA) on upgrading and operating passenger handling services at the Baghdad International Airport. As Baghdad International Airport is the main international gateway for Iraq and the Middle East, this cooperation is key to the development of the Iraqi aviation industry and growth of the local economy. We are committed to investing not only into physical resources and technology but also into the recruitment and training of local talent. This will provide employment opportunities and alternative career options for the Iraqi youth. We aim to utilize our experience and expertise to bring world class services and infrastructure to the Baghdad International Airport by introducing global standards with local understanding.”
The two terminals serve all major airlines flying in and out of the country, making NAS the exclusive passenger handling services provider for all international flights. Baghdad International Airport re-opened in July 2020, following a four-month suspension of flights due to the COVID-19 global pandemic. The upgraded infrastructure, facilities and technology will contribute heavily to these airline operations including automated passenger departure systems, enhanced safety and security, productivity and on-time performance (OTP).
El-Houry said: “With the pandemic introducing new elements to the passenger experience, shorter queues and faster airport processes are essential. As a leading provider of airport and aviation services, we recognize our duty to ensure efficient and effortless travel for passengers as NAS will offer a variety of services such as wireless check-in and boarding devices, lost luggage tracking, meet and assist, etc. to ensure an enhanced passenger experience with the highest levels of safety.”