Epic Aircraft recently announced Victory Lane Aviation as its first Gold Star Authorized Service Center, a key milestone that recognizes unwavering commitment to operational excellence, expert aircraft maintenance standards, and exceptional customer service.

“This prestigious designation marks a significant step in our strategic collaboration with Victory Lane Aviation,” said Doug King, CEO of Epic Aircraft, LLC. “Victory Lane joined Epic’s Authorized Service Center network in 2022. Our relationship has steadily grown year after year through our shared dedication to the highest levels of safety, quality, and customer service.”

“We’re honored and proud to be designated as the first Gold Star Authorized Service Center within the Epic Aircraft network,” said Ryan Shepherd, CEO of Victory Lane Aviation, LLC. “Doug and his team make safety and customer satisfaction top priorities. This partnership aligns with those priorities, and is the reason we’ve invested in increased capabilities, including AOG support. We look forward to providing top-tier service on the East Coast for E1000 models, including the new AX.”

Epic’s Gold Star Authorized Service Center program ensures comprehensive maintenance, repair, and support for Epic E1000 models, ensuring the highest levels of customer satisfaction. Key “Gold Star” attributes include the following:

Offer a full range of services, including routine and progressive inspection plan maintenance, complex repairs including Pratt & Whitney PT6A-67A engine repairs, avionics support, paint repair, and specialized services

• Employ experienced and factory-trained technicians.
• Adhere to strict safety regulations and are recognized by the FAA as Part 145 repair station.
• Offer regional remote AOG support.
• Offer RVSM inspection capability.
• Provide EFTI (Epic Factory-Trained Instructor) pilot for maintenance check flights and aircraft repositioning, as necessary.
• Demonstrate a long-term commitment to Epic aircraft owners.
• Maintain best-practices for parts inventory, helping to ensure quick turnaround times for aircraft maintenance and repairs.

“Our mission is to deliver world-class customer service, adaptive and innovative solutions, and premier support while ensuring every Epic turboprop sets the standard for reliability and safety in the skies,” said Epic Aircraft’s Customer Support Manager Justin Croteau. “Victory Lane Aviation has consistently demonstrated its commitment to our mission and adhering to their core values of quality and dedicated maintenance care as well as exceptional customer service.”

Epic Aircraft’s national network of FAA-approved Authorized Service Centers (ASC) includes 16 locations and serves every U.S. time zone.