GA Telesis Engine Services OY, the engine heavy maintenance unit of global aviation integrator GA Telesis, LLC, announced recently a significant upgrade to its Customer Support Services by introducing an innovative Remote Table Inspection Solution (RTIS) to its current and future customers.
As a countermeasure to the global travel difficulties and social distancing resulting from the COVID-19 situation and as an alternative to an on-site Table Inspection of engine parts, GATES now offers the Remote Table Inspection Solution. GATES parent, GA Telesis has also commenced developing Enhanced Integration Extended Reality Remote Inspection Solution (“EIERRIS®” pronounced eye·rus) where the Customer will be remotely connected to GATES via a visual device using augmented and mixed reality interactions. The EIERRIS® system will overlay digital information on top of physical objects so users can “see” both at the same time in the context of each other. The Company plans to integrate EIERRIS® in its MRO Services business units as well as its Specialized Procedures Aeroengine Hospital (“SPAH”) field services operations. The Company’s long-term vision is to generate millions in savings for customers by leveraging EIERRIS® to optimize maintenance operations and improve both plant and field service outcomes.
“It is a great pleasure that we can offer this new service – RTIS – to our existing and future customers. Our partners will be able to save time and travel budgets by participating in the Remote Table Inspection Solution from their workstations or home,” said GATES Customer Support Manager Suvi Vilen. The development and implementation of EIERRIS® will most definitely define the future of our maintenance activities,” she added.
“We wanted to be part of testing this new development with GATES as our engine MRO and our team was extremely happy to see how easy and efficient the process was. We can highly recommend the service,” commented Denis Fisenko, Head of Maintenance and Engineering, AirBridge Cargo.
This process development is another milestone in GATES’ strategy in becoming the first choice engine MRO in Europe. “The efficient use of technology and building on team success will bring added value to our customers in both the short and long term as we keep investing in innovations. Our successful implementation of RTIS led to fast-tracking the development of EIERRIS® to ensure the most efficient customer experience,” added Jukka Laurila, President of GATES.
In July, GA Telesis announced its TV 2020 strategy that was developed to integrate the company’s vast array of know-how in the area surrounding aircraft engine technologies and appointed GE Aviation veteran Russell Shelton as President of the strategy. TV 2020 will consolidate all aspects of the component, hospital, and complete engine MRO services into integrated offerings, coupled with technology and maintenance financing programs. TV 2020 will also develop an engine component repair business from its existing back-shop capabilities and seek to acquire additional component MROs focused on turbine engine technologies. The company will also develop a globally positioned network of subsidiary Special Procedure Aero-Engine Hospitals (SPAHs), and build-out additional engine platform maintenance capabilities at existing MRO units.