Industry-leading comprehensive MRO solutions

Situated in Abu Dhabi at the very heart of one of the world’s most prolific aviation growth markets, Etihad Engineering is the largest commercial MRO services provider in the Middle East, and one of the world’s leading MROs in terms of capabilities, offering comprehensive aircraft maintenance solutions to customers from all over the world.

Etihad Engineering is a preferred MRO solutions provider for airlines and aviation operators driven by reliable and quality performance, extensive capabilities and expertise, competitive pricing, and one stop solutions that exceed customer expectations.

The mission of the company is to provide industry leading aircraft maintenance and engineering solutions ranging from heavy maintenance and complex modifications to connectivity and component services on all major Airbus and Boeing aircraft types including the A380 and 787 Dreamliner, and more recently, the A350. Etihad Engineering’s status as a world leading maintenance organisation is reflected in its membership of the Airbus MRO Alliance (AMA).

While the company’s extensive experience and strong expertise enables the team to manage complex projects efficiently and successfully, its dedicated customer support at all stages of the project helps build lasting relationships with customers from all corners of the globe.

Etihad Engineering has state-of- the-art facilities and continues to invest in infrastructure to support the growing business. Aircraft hangars at the 500,000 sqm facility cover approximately 66,000 sqm including 10,000 sqm of aircraft painting facilities and a custom designed hangar that can accommodate up to three A380 aircraft simultaneously. Around 140,000 sqm of aircraft parking area is also available for light checks and non-scheduled maintenance work.

To support its global customer base, Etihad Engineering also has partner facilities operated by FAdeA in Cordoba, Argentina, bringing the company closer to its customers and offering additional scope on a range of aircraft types and services.

The multinational team of around 2000 people from more than 60 nations at Etihad Engineering delivers critical support, ensuring every customer gets the highest quality of service. The goal is to deliver to the highest standards of quality leveraging decades of hands-on experience and expertise.

Part of the Etihad Aviation Group, Etihad Engineering has been strengthening its global presence in recent years with its customer portfolio extending beyond the Middle East across Asia, Africa, South America, Europe and Australia, including many of the world’s national carrier airlines.

The multinational team of around 2000 people from more than 60 nations at Etihad Engineering delivers critical support, ensuring every customer gets the highest quality of service. The goal is to deliver to the highest standards of quality leveraging decades of hands-on experience and expertise.

Part of the Etihad Aviation Group, Etihad Engineering has been strengthening its global presence in recent years with its customer portfolio extending beyond the Middle East across Asia, Africa, South America, Europe and Australia, including many of the world’s national carrier airlines.

Key facts at a glance

  • Middle East’s largest commercialMRO
  • Capability for all major Airbus and Boeing commercialaircraft
  • The only MRO in the Middle East with both Part 21J and Part 21G approvals
  • In-house 3D printinglab
  • Onsite flammability testinglab
  • More than 25 international regulatoryapprovals

The company’s airframe services include major structural repairs, cabin modifications and retrofits, connectivity embodiments, major OEM/vendor modifications and aircraft damage recovery services. The wide range of services, from parking to painting, ensure that Etihad Engineering can manage aircraft returns and deliveries from its facilities in Abu Dhabi, supporting the global leasing community as well as airline operators.

Extensive cabin capabilities help Etihad Engineering’s customers deliver the highest levels of cabin standards to their passengers, while maximising operational efficiencies through the most cost efficient cabin configurations. Customers are offered a vast array of cabin maintenance, modification and repair possibilities for galleys, toilets, sidewalls, monuments, IFE, and plastic repairs in addition to the manufacture of all internal and external aircraft placards and decals, using the most advanced machinery and equipment.

Etihad Engineering has a proven track record of delivering world- class cabin standards on budget and on time to airlines around the world and has delivered complex multi-class cabin reconfiguration and overhaul projects on hundreds of narrow-body and wide-body aircraft, including the A380.

Complementing its robust airframe capabilities, Etihad Engineering is steadily increasing its component capabilities on various platforms in close collaboration with industry leaders to position itself as a Centre of Excellence for component maintenance and repair. Dedicated component shops located onsite are spread over 6,000 sqm, with test, repair and overhaul capability for more than 7,400 part numbers of Airbus and Boeing aircraft.

The Design, Engineering and Innovation team provides industry-leading design and certification solutions (EASA/ GCAA 21J), part production (EASA/GCAA 21G) and engineering support solutions (Part M, Part 145) to Etihad Airways and customers from all over the world. As a founding member of the Independent Aircraft Modifier Alliance (IAMA), the team has the knowledge and the capability to manage and deliver a diverse range of modification requirements.

Within a short period of time, Etihad Engineering has evolved to become a formidable global player in the MRO industry by consistently expanding its capabilities for new platforms, streamlining its systems and processes, adopting new tools and expanding its reach across various geographical regions and establishing strategic partnerships with industry leaders from around the world.

Etihad Engineering has demonstrated its commitment to excellence consistently and this has been recognised by its stakeholders, customers, OEMs, partners, aviation authorities and the industry at large through a long list of awards and acknowledgements regionally and internationally including the prestigious Sheikh Khalifa Excellence Award, MRO Excellence Award by Aviation Excellence Awards, MRO Service Provider of the Year, Aviation Executive of the Year Award and Technology Innovation Awards by Aviation Business, Best MRO Service Provider Middle East by Capital Finance International and more.

Etihad Engineering has many firsts to its credit:

  • First organisation in the Middle East to be granted a Part21G Production Organisation Approval (POA) by the European Aviation Safety Agency (EASA)
  • FirstMiddle Eastern MRO to receive EASA Part 21J major approval
  • FirstMRO in the world to carry out a 12-year check on an A380
  • First MRO outside the Boeing network to fully strip and paint a Boeing787
  • First MRO in the Middle East to carry out a heavy maintenance check on a Boeing787
  • First airline MRO with EASA approval to design, certify and fly 3D printed parts